Reviews and Reputation, Managed with Heart
Within twenty-four hours of a joyful tour, send a simple thank-you message with a direct review link. Include a photo memory from the tour to spark emotions. Prompt readers to share their favorite timing and wording for review requests below.
Reviews and Reputation, Managed with Heart
Address the reviewer’s name, mention a detail from their experience, and sign off personally. For critical feedback, acknowledge, fix, and invite them back. Share an anecdote: Maya, a guide, turned a rainy-day complaint into a cozy café detour and a five-star edit.